Cancellation and Refund Policy

Draft 0.1, 24 October 2026

Draft for legal review. Not yet in force.

1. The founding beta is free

During the founding beta there is no charge, so there is nothing to cancel or refund. Any payment screens you see in the beta run in a test mode where no real money moves.

2. When paid plans start

Paid plans will be announced with their prices before they start. They will work as follows unless the plan you buy says otherwise.

Billing

• Plans are paid in advance for a fixed period (for example, 30 days). Prices are shown including or excluding GST as stated on the plan page; the invoice shows the GST.
• Plans do not renew automatically. You choose whether to buy another period.

Cancelling

• You may stop using the Service at any time. Because plans do not renew automatically, there is nothing to cancel for future periods.
• Closing your account (write to support@tradedfine.in) ends access at once.

Refunds

• First purchase: if you are not satisfied, ask within 7 days of your first payment for a full refund.
• Service unavailable: if the Service was unavailable to you during market hours for more than [4] hours in total in a paid period because of a fault on our side, ask for a refund or extension for the affected days.
• Paid twice or wrong amount: we refund the duplicate or excess in full.
• Otherwise payments are not refundable for the part of a period already started.
• Refunds go back to the original payment method through our payment partner, normally within 5 to 7 working days of approval.

What refunds do not cover

Refunds never cover trading losses, slippage or any amount lost in the market (see the Terms of Use and Risk Disclosure).

3. How to ask

Write to support@tradedfine.in from your registered email address with the payment reference. We reply within 2 working days.