Service Delivery Policy

Draft 0.1, 24 October 2026

Draft for legal review. Not yet in force.

TradeDFine is online software. Nothing is shipped physically.

1. How the Service is delivered

• Founding beta: after we invite you, you sign in at the TradeDFine app with the email address you were invited with. Access is immediate.
• Paid plans (when they start): access to the plan you buy starts as soon as your payment is confirmed by our payment partner, normally within a few minutes. The app shows your plan and the date it runs until.
• If your payment is confirmed but your plan does not appear within 30 minutes, write to support@tradedfine.in with the payment reference and we will fix it the same working day.

2. What you need

• A device with a modern web browser and internet access.
• An authenticator app on your phone for the second sign-in step.
• An account with a supported broker, to which you log in each trading day as your broker requires.

3. Service hours

The app is available at all times. Monitoring is active during market hours on trading days on the exchange calendar. Write to support@tradedfine.in at any time; email is the quickest way to reach us.

4. Contact

support@tradedfine.in · +91 70301 95178